From direct mail to a direct-sourced to direct-to-consumer business
The first sales were made through an advert in the Good Food Magazine featuring a 12-piece stainless steel cookware set which retailed at £199. The pan set was sourced directly from the Far East and over 350 orders were placed from that single page advertisement. The O’Neill family founders had spotted an opportunity in the marketplace to offer high-quality, great-value, kitchenware products directly to the consumer.
1990s
Professional Cookware Company founded by the O’Neill Family
Opened first designer outlet centre store in Mansfield offering extended kitchenware ranges
2000s
Transactional website launched, with a focus on proprietary platforms
Rebranded to ProCook – beginning the transition to selling own-brand direct-sourced products exclusively
2010s
Began trading on Amazon DE, followed by Amazon FR one year later
Acquired Steamer Trading, adding scale and national footprint
2020s
Accelerated online trading in response to the Covid-19 pandemic
Listed on Premium Segment of the London Stock Exchange on 12 November 2021
Moved into our new purpose built Store Support Centre and 167,000 sq ft DC
Launched initial phases of our small kitchen electricals category